Shipping Policy

We aim to make ordering from Ragga Drinks straightforward and reliable.

UK Delivery

We currently offer UK delivery on orders placed through raggadrinks.com.

Orders over £35: Free UK delivery
Orders of £35 or less: £4.99 delivery

All prices shown on the website include VAT where applicable.

Delivery Times

Most orders are delivered within approximately 2–3 working days.

Delivery times are estimates and may occasionally be affected by weekends, bank holidays, unusually high order volumes, courier delays or circumstances outside our control.

If we become aware of a significant delay affecting your order, we will contact you using the details provided at checkout.

Delivery Partners

Orders may be sent using Royal Mail, DHL, DPD or another appropriate delivery partner, depending on the size, weight and destination of the order.

Tracking information will be provided where available.

Alcohol Orders

Ragga Drinks products containing alcohol may only be purchased by customers aged 18 or over.

The person accepting delivery may be required to provide suitable proof of age. Please ensure that an adult aged 18 or over is available to receive the order where required.

We reserve the right for delivery to be refused where satisfactory proof of age cannot be provided.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.

Please check your delivery information carefully before completing checkout. If you notice an error after placing your order, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been dispatched.

Missed or Unsuccessful Deliveries

If a delivery cannot be completed, the courier may attempt redelivery, leave instructions for collection or return the parcel to us.

Any further delivery arrangements will depend on the circumstances and the courier used.

Damaged, Missing or Incorrect Orders

If your order arrives damaged, items are missing, or you receive the wrong products, please contact us as soon as possible and include:

• your order number
• details of the issue
• photographs of any damaged products or packaging where relevant

We will review the issue and arrange the appropriate resolution.

Orders Returned to Us

If an order is returned to us because the delivery address supplied was incorrect, delivery was repeatedly unsuccessful, or the parcel was not collected, we will contact you regarding the next steps.

Additional delivery charges may apply if the order needs to be sent again.

Contact

For questions regarding delivery, please contact:

Ragga Drinks
Email: info@raggadrinks.com
Telephone: 020 8507 2926

Further delivery information is also available on our Delivery Information page.